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FREE STANDARD SHIPPING ON ORDERS OF €50

Returns & Refunds

1. All goods will be sent by EMS or DHL courier, under normal circumstances, will be within 7-15 days to receive your parcel.
2. Before shipment, we will carefully check the order and delivery information to ensure your order is correct.
3. If you want to monitor the arrival of the goods, please contact customer service, or email us to us.
4. If the package is confirmed lost in transit, we will give you the return. Disadvantages for you, please understand.
5. When you receive the goods, if you want to replace the merchandise, we will follow your new needs, re-dispatched to you. However, you must send us the original products.
• Return and Exchange policy
If for any reason I am not completely satisfied with your purchase, you can return for a period of 7 days from the original arrival date. The goods must be worn and in the original package, and accompanied by the original packaging. We will also accept the return of defective or incorrect merchandise that meets the guidelines below:
1 Defective merchandise: Includes any item that does not function as expected or presents a damage not associated with normal wear, but items that are of incorrect size, color or style not included.
2 Incorrect Merchandise: Contact via Email If you received an item other than the one described on the site or the wrong size, color, or style of what you have ordered.
• Exchanges
If you have received a defective item or would like to swap an item for another, just a new order for the item you want and return the bad item to us. As a crib, the goods must be worn and in the original packaging and accompanied by original packaging receipt.
Due to the time it takes for shipping and processing your return, we recommend placing a new order immediately to ensure the item you want in the warehouse. It is possible to dispose of non-punctual items due to our hot sales.
Please note that if the price of the product changed since you made the original order, we will be happy to honor the previous price on the new order - do not hesitate to contact us.
• Packing & Shipping Your Returns
You can send your package and come back to us in a few easy steps.
1.Pack your item worn in its original packaging.
2.Repair returns information on your bubble. If you want an exchange, another order online order - free shipping and credit you for your return once received.
3. Includes the code on the packing box for each item you want to return.
4. Include the shipping bubble, and keep a copy for the records.
5. Write out your return address information on the label, place it at the package, and leave it to your post office.
6. Communicate big values ​​and showcase with you
If you do not have the bubble: visit my account to print a summary of your order. It recovers the item (s) that are coming back, support the reason for the return, along with the press. Unfortunately, not responsible for the packets lost in transit . Please do not hesitate to contact us if you have any questions about the state of your return.
By the way, our product quality and very good, please, rest please reassuring to buy! If you are not satisfied with the quality of the products, you can apply for a refund, I wish you a happy shopping!
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